Last updated: August 17, 2026
Duxome respects the intellectual property rights of others and is committed to complying with applicable copyright and trademark laws, including the Digital Millennium Copyright Act (DMCA).
Duxome operates as an independent online retailer, sourcing products from third-party suppliers around the world. Unless we specifically say otherwise, we do not manufacture or design the products sold on this website. All trademarks, logos, product names, designs, and third-party content shown on our site belong to their respective owners. Where we reference such materials, it is for descriptive purposes only and does not imply any affiliation, endorsement, or sponsorship unless we state so directly.
Reporting an Intellectual Property Concern
If you believe any content or product on our website infringes your intellectual property rights, please contact us promptly at support@duxome.com so we can look into it and take appropriate action.
For your complaint to be valid, please include:
- A clear description of the copyrighted work, trademark, or design you believe has been infringed
- The direct URL(s) of the product or content in question
- Your full name, company name (if applicable), mailing address, phone number, and email address
- A statement that you have a good-faith belief the use is not authorized by the rights holder, its agent, or the law
- A statement, made under penalty of perjury, that the information you have provided is accurate and that you are the rights holder or are authorized to act on their behalf
- Your electronic or physical signature
Our Response Process
We take every intellectual property claim seriously. Once we receive a valid, complete notice, we will:
- Review the claim promptly and in good faith
- Investigate the matter thoroughly
- Remove or disable access to the content where appropriate
We aim to resolve every concern as quickly and fairly as we can. If you submitted a complaint and believe content was removed in error, you may send a counter-notice by contacting us at support@duxome.com.
Good Faith & Transparency
Duxome is committed to operating with integrity. We welcome open communication and will always work with you toward a fair resolution.
Contact for IP Matters
Store Name: Duxome
Address: 43768 Tolamac Dr, Ashburn, VA 20147, USA
Email: support@duxome.com
Phone: +14846601818
Customer Service Hours: Monday - Friday : 9:00 AM to 5:00 PM (EST) / Saturday - Sunday : 11:00 AM to 3:00 PM (EST)
We respond within 24 hours on working days.