Last updated: August 18, 2026
At Duxome, we keep payments secure, simple, and transparent. Here is how payments work on our store.
1. Accepted Payment Methods
At checkout, you can pay using any of the following:
- Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
2. When Payment Is Taken
We charge the full amount at the time you place your order. Your order will not be confirmed or shipped until your payment clears. If a payment is declined, we will let you know by email and your order will not move forward.
3. Currency
Prices are shown and charged in US dollars (USD $). If you are shopping from outside the United States, your bank or card provider may convert the amount into your local currency and apply its own exchange rate or fees, which are outside our control.
4. Payment Security
Every transaction runs through SSL-encrypted, PCI DSS–compliant payment gateways. We never store your card or payment details on our own servers — your financial information is handled entirely by our certified payment processors.
5. Pricing
Prices on duxome.com may change without notice. Promotional prices and discount codes apply only to qualifying orders placed during the promotion period and cannot be applied to earlier orders after the fact.
6. Refunds
Refunds follow our Refund & Return Policy and are always issued back to your original payment method. If you run into a billing problem, please email us at support@duxome.com before opening a dispute or chargeback — we will work to sort it out for you quickly.
7. Fraud Prevention
To protect our customers, we may hold or cancel any order we reasonably suspect involves fraud or unauthorized use of payment details. For higher-value orders, we may ask for additional verification before processing. These steps are there to keep everyone safe.
8. Contact Information
Store Name: Duxome
Address: 43768 Tolamac Dr, Ashburn, VA 20147, USA
Email: support@duxome.com
Phone: +14846601818
Customer Service Hours: Monday - Friday : 9:00 AM to 5:00 PM (EST) / Saturday - Sunday : 11:00 AM to 3:00 PM (EST)
We respond within 24 hours on working days.